I really appreciated the fact that I got to talk to the mechanic. Too often are you having to use a 3rd person to speak between you and the mechanic. They email you pictures of your vehicle, the picture of your mechanic, and damage on your car. I truly feel these guys are the honest I've found yet. Too many ppl trying to make quick money by lying to you about what isn't wrong with your car so later on down the road you have even more expensive fixing to do. Will be coming back for sure!