Brought my car into the shop because of antifreeze leaking and possible wheel bearing or tire issue. Rick helped get me in and out fast. He informed me that my water pump was leaking and that my tires had cupped. Instead of just taking me money to fix the pump he told me to contact Toyota because he believed that the water pump would be covered under the drivetrain warranty. ( I didn't have an extended warranty and to my knowledge my warranty was up) Turns out he was correct, he saved me $600 by looking out for my best interest and not just Honest-1 shop and making money. That really showed me the type of guy I was dealing with, showing he cared for the customer. I gave them my business for a new set of tires and Rich found a coupon that would apply to that service, also saving me money. I'll be getting future work done with Honest-1 and developing a relationship with them.