Over the past few years, Jonathan Farrand has remained consistently outstanding in his automotive technical knowledge-base, trouble-shooting assessment skills, collaborative problem-solving skills and customer service communications excellence that provided me optimal repair, maintenance and upgraded capability options for how best to maintain and extend the lifespan of our 2006 Cadillac Escalade; which now has over 225K miles driven. Our Escalade is still going strong thanks to Jonathan Farrand’s sustained superior consistent performance execution delivery and their team’s strong technical capabilities; which have again delivered maximum customer value and exceeded my expectations on all levels! Also, love your location right next to Bruggers Bagels & Caribou Coffee and other venues that I’m able to enjoy while your team services our vehicles! Merry Christmas & Happy New Year! Thanks again! Greg G (Norrhloop Minneapolis, MN)