They got me in almost immediately, identified the problem and fixed it. Meaniwhile, they gave me a car to use so I didn't have to wait there and could go to work. Brad, the guy up front was very respectful, and clearly articulated what was wrong, how much it might cost repair, and delivered on all of his promises. This was a fantastic experience and I will be back. This is the fourth time that I've used this location. It's not the cheapest, but it is probably the best quality and they live up to their name – they are very honest. Five stars.